When you visit the pages of www.xantres-idees.com and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information about you (name, phone number, city, email address, etc.). Any personal data that you declare anywhere on the pages and services of the website www.xantres-idees.com, are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of Law 2472/97 on the protection against processing of personal data, as it applies each time.
The online store www.xantres-idees.com operates in accordance with applicable Greek and Community legislation and safely keeps your personal data for as long as you are registered in a service of www.xantres-idees.com.
The personal data you declare in the online store www.xantres-idees.com are used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction. The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. The Customer has, within the framework of the legislation on telecommunications confidentiality, the rights of information and objection provided by articles 11 to 13 of Law 2472/1997.
The information we request from you
Personal information: Each visitor can browse the online store www.xantres-idees.com without giving any personal information. We will need personal data (your e-mail) only when you become a member or place an order for products or if you choose to receive our informative e-mail.
Product purchase information: The necessary information for each transaction is your name, a landline, address (street, city, postal code), shipping address of the order and type of document (receipt, invoice). At the same time, we voluntarily request some information such as a mobile phone number.
Document data: In case we issue an invoice we need the name of the company, TIN. and address of its registered office.
In short, we ask for only as much information as we need so that you can enjoy a unique shopping experience, consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.
Www.xantres-idees.com recognizes the importance of the issue of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the online store www.xantres-idees.com is achieved by the following methods.
The passwords used for your identification are two: the Password and the Personal Security Code, which provide you with absolute security access to your personal information every time you enter them.
You are given the opportunity to change your Personal Security Code (password) and your e-mail address (e-mail) as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store www.xantres-idees.com is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.
Ensuring the confidentiality of the transfer of your personal data
To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol.
Controlled access (Firewall)
Access to the systems of www.xantres-idees.com (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.
The www.xantres-idees.com system first decrypts the information it receives using the same key (predefined when you first log in to the service) and then processes it. The systems of www.xantres-idees.com send you information following the same encryption process. Wherever you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is 128-bit SSL encryption. Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
When ordering and if the user / customer is logged in with their username and personal password in the online store www.xantres-idees.com, all communication between your computer and the systems of www.xantres-idees.com is encrypted with use 128bits key. That is, every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the system.
The www.xantres-idees.com system first decrypts the information it receives using the same key (predefined when you first log in to the service) and then processes it. The systems of www.xantres-idees.com send you information following the same encryption process.
Confidentiality of transactions
Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to www.xantres-idees.com is confidential and www.xantres-idees.com has taken all necessary measures to use them only to the extent deemed necessary in the context of services provided. Some of the measures that have been taken are the following:
- Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
- www.xantres-idees.com does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority.
- In the event that www.xantres-idees.com uses third parties to support its systems, it takes care to ensure confidentiality.
- You can request any information kept about you as well as their correction in case you can document the existence of an error.
- For your own safety, you should also treat all information provided through the service as confidential and confidential and do not make any disclosure to third parties.